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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving error

    Asked by carersinbeds on October 07, 2014 at 05:39 AM

    Hello,

    I'm receiving the error "There are errors on this page, please fix them before continuing" when testing my companies application form, in preparation for some upcoming vacancies we need to advertise

    No changes have been made to it as far as im aware since we last used it for the other jobs we advertised some time ago, as we use the same form for all recruitment drives.

    We use an initial form to request the persons name and email, which then sends them a link to the main application which also stores their progress based on email address. This works fine, however once you go into the main application, and fill out the Job Title, reference and where they found the job, and click next for Personal Details section - It shows this error, and does not allow me to expand the Personal Details section to progress the application.

    This message occurs on Google Chrome, and Mozilla Firefox, however IE seems to load it fine, but when you expand the drop down tab to reveal the personal information questions, the page refreshes and shows the same error message.

    Many Thanks

    Liam Billington

    Carers in Bedfordshire

    Page URL:
    http://form.jotformeu.com/form/31224970454351

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    JotForm Support

    Answered by ashwin_d on October 07, 2014 at 09:20 AM

    Hello Liam,

    I did test your form and I am unable to replicate the issue you are having. I submitted the initial form and when I went to the main application form, I was able to go to the next page to input the personal form collapse field. Please check the screenshot below:

    I have cleared your form cache. I would suggest you to please test your form again and get back to us if the issue persists. Have you embedded your form in your web page? Please share the web page URL and we will take a look.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by carersinbeds on October 07, 2014 at 09:38 AM

    Hi,

    Thank you for checking it all over, it does now appear that everything is working fine (I also went through and did a full app) so everything is now solved :)

     

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    JotForm Support

    Answered by Welvin on October 07, 2014 at 11:07 AM

    That's great to know! If you require any further assistance, feel free to contact us again.

    Thank you!