Form currently unavailable after submission

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    hdcopy
    Asked on October 07, 2014 at 06:11 AM

    Hello!

     

    We have been using this form for a long time without problem. Now we see "

    This form is currently unavailable!" message after pressing submit.

    Can you please check the issue?

     

    thanks

     

    David Bari

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    Charlie
    Answered on October 07, 2014 at 09:22 AM

    Hi David,

    Our sincere apologies for any inconveniences that this might have caused you. We had a temporary glitch in our server that was escalated immediately and everything is working fine. 

    I've check your forms and all of them are live right now.

    If you are still having problems, please let us know.

     

    Thank you and again our apologies for the inconvenience. 

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    hdcopy
    Answered on October 07, 2014 at 09:23 AM

    Hello!

    Thank you. I had to re-open the form in the editor and save again. That fixed the issue.

     

    David

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    Charlie
    Answered on October 07, 2014 at 09:24 AM

    Good to hear that everything is working fine.

    Feel free to visit the forum again if you need any assistance or you have any concerns.

     

    Thank you.