What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My email alerts are not working.

    Asked by clubcanine on October 07, 2014 at 07:32 AM

    I am not getting any email alerts.  I have checked the email address and done everything I can to fix the issue but still not working.

    Page URL:

  • Profile Image

    Answered by Ben on October 07, 2014 at 09:37 AM


    Can you please tell us if the emails are not being sent through the notifications or the autoresponders and the jotform that you are having the trouble with.

    I ask you this since I went to your website and did not find any jotforms embedded on the home page (domain page) so I could not find which jotform is giving you issues.

    Best Regards,