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Educating_PeopleAsked on September 24, 2022 at 11:33 AM
I need to know how can i lock certain fields and give access to limited fields only to the customer. So please let m know asap on this.
Looking forward to having a conversation.
Mohammed Akif
0971 569941572
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Bryan_MReplied on September 24, 2022 at 12:31 PM
Hello Mohammed,
Thank you for reaching out to JotForm Support. We don’t have a feature like that, but what you can do is you can add an Access Code to your form. It is easy to do. Let me show you how:
- Go to Form Builder and click Add Form Element
- Add a Short Textbox element, edit the text and change it to Access Code (make sure to turn on the required option which will be found under Label Align)
- Click Add Form Element and add Section Collapse element
- Click the gear icon and change the section heading to COLLAPSE - make sure to change the section and button visibility to Hidden
- Click the Settings tab and click the Conditions tab on the left side
NOTE: You can't use Password as your label in your form. You can use any other label like "Code", "Key", "Authorization", etc. In my example, I used "Access Code". It's because we have an automated anti-phishing system in place which scans all forms and mark them with a probability of being used for phishing activities)
What this essentially means is that IF Access Code IS EQUAL TO "AccessCode" THEN SHOW the COLLAPSE field and everything underneath it. You can use any word that you would like to use as your access code.
Here is a demo form that you can clone for you to check the setup and be able to test if this would meet your requirement.
Let us know if you have any further questions.
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Educating_PeopleReplied on September 25, 2022 at 8:02 AM
Please let me know if we can get on a call ?
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Ade_TReplied on September 25, 2022 at 8:16 AM
Hello Mohammed,
Thanks for getting back to us. Unfortunately, we don’t currently offer live phone support. If you have any further questions, just reply to this thread. We’ll be happy to help.
Let us know if there’s anything else we can help you with.