What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Getting 'spam' submissions on a jotform

    Asked by RedemptionSong on October 07, 2014 at 01:43 PM

    Hello,

     

    I received instructions to add "captcha" and "required" to fields on our form, regarding our report of spam attack. 

     

    I added them yesterday but the spams are still showing up in our email.  How long will it take for this to go in full effect?  There aren't as many but they are still triggering in.  Please advise.  Thanks.

    Page URL:
    https://www.redemsong.org/free-redemsong-pen

    spam submissions
  • Profile Image
    JotForm Support

    Answered by Mike_T on October 07, 2014 at 04:27 PM

    I think that someone placed a link to your 'free-redemsong-pen' page on some resource about a free stuff on the internet (example: freestuff.com). It means that your form is being submitted by real people. 

    Since we can not block the access to the form based on a IP range or a region, you will need to find out some solution on your end. For example, you can ask your website administrator or hosting provider to limit the access to your site for specific regions.

    Please feel free to contact us if you need any further assistance.