How can I remove the payment option after the 10 free payment to retrun back to my free account

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    Asked on September 15, 2011 at 11:46 AM

    I have been using jotform for a while as a free account. However, I update one of my forms to accept paypal paymnet and have already reach the limit of payments I'm allow to received under the free account. Since then i have remove this option from the form but all my forms are still disable. How can I get back my forms under the free account service. thnaks

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    Answered on September 15, 2011 at 11:59 AM

    Hi pelota24,

    You either have to wait for the following month for the submissions counter to be reset back to zero or upgrade to a Premium account. 

    Please let us know if you need further assistance. Thank you and enjoy using JotForm!