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  • Profile Image

    Cannot make the Save Form Continue Later method to work properly

    Asked by rrm364 on October 07, 2014 at 06:49 PM

    Hi,

     

          I think I am doing something wrong in the save workaround. I have created two forms, one first form and a second main form to try to get a save feature. 

    Here's the link for the first form.

    http://www.jotform.com//?formID=42796279801163

     

    Here's the link for the second form. 

    http://www.jotform.com//?formID=42523646874159

    I also tried embedding the two forms in websites to see if that fixed the problem. Here are the links to the two sites that I created. 

    http://rrm364.wix.com/introsite

    http://rrm364.wix.com/firstpage?session=rmehta@ihcda.in.gov

     

    I am not sure what I am doing wrong. It would be very much appreciated if one of you guys could figure out what was wrong.

     

    - Ravi Mehta

    workaround JotForm problem session
  • Profile Image
    JotForm Support

    Answered by jonathan on October 07, 2014 at 09:47 PM

    Hi Ravi,

    You must be using the method described on this user guide

    -How-to-Save-Forms-to-Continue-Later

    Please take note that the session link should be clickable or exist in the email message or in the Thank you message.

    or

     

    I checked your test jotform (First Form) http://www.jotform.us/form/42796279801163

    and I can see in both instance, that you had it wrongly setup

    Autoresponder:

     

    Thank you page:

     

    I am not sure if this was the intended 2nd jotform http://www.jotform.us/form/42523646874159, but your test/practice purpose, you may want to use it instead as the URL for the 2nd form.

    Correct the URL of the Autoreponser email link and as well as the Thank You message content.

    The session URL link should be like this http://www.jotform.us/form/42523646874159?session={email}   and it should work.

     

    Hope this help. Inform us if you are still find difficulty making it work.

    Thanks.