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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why when I edit a form it automatically uploads to my website?

    Asked by RickGregory on October 07, 2014 at 07:08 PM

    I wnted to try to fix a Thank you redirect, and through my editing I found that my entire from appears to automatically update my site?  !!!!

       Back when I started all this I embedded the code into my page..what is going on?

    Page URL:
    creativewirewear.com

    uploads update form online form
  • Profile Image
    JotForm Support

    Answered by jonathan on October 07, 2014 at 11:25 PM

    Hi,

    That is actually correct and by design.

    If you modify/update your jotform http://www.jotform.us/form/32664297992167 in the Form Builderthen, the updates and modifications will also reflect on the live form in your website.

    Please understand that this are online forms -- so, they are connected at all times.

    Your form http://www.jotform.us/form/32664297992167 is online/connected to JotForm server at all times. Any updates on the live form on the Form Builder will immediately update the live online form as well.

    Hope this clarifies the matter. Kindly inform us if there are still issue.

    Thanks.

     

     

  • Profile Image

    Answered by RickGregory on October 08, 2014 at 12:31 AM
    Actually it does and it doesn’t.
    When I started to use your site about a year or so ago, it never automatically updated. I had to use the imbedded code to have it appear on the site. Which was good because I was able to test it working out the bugs before it went live.
    Now, I don’t have that luxury

    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on October 08, 2014 at 05:56 AM

    Hi,

    Can you please try re-embedding the jotform in your website ( http://creativewirewear.com/contents/en-us/contactus.html ) using the Iframe embed code.

    Follow this user guide http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    It should refresh the embedded form on the website.

    When you update/modify the jotform in your Form Builder it should update also live the embedded form.

    Please inform us if there are still issue even after doing this.

    Thanks.

     

     

     

     

  • Profile Image

    Answered by RickGregory on October 08, 2014 at 08:21 AM
    Why should I do that if it updates life as I edit the form?

    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on October 08, 2014 at 09:29 AM

    Can you please clarify what exactly is the issue.. I must have misunderstood it previously. I apologize for that.

    Do you want the live form automatically updated when you update/modify it in the form builder? or not?

    As I was clarifying from start, the live jotform WILL usually gets updated when you do updates/modification in the form builder.

    Your original question was..

    Why when I edit a form it automatically uploads to my website?

    and I am saying that is true and correct. 

    So, I am not sure now what it is you need assistance for.

    If you can clarify, I will do my best to assist.

     

    Thanks.

  • Profile Image

    Answered by RickGregory on October 09, 2014 at 08:31 AM
    No, I do not want the form automatically updated. I didn’t know there was a setting for that.
    Where is it? This would be helpful. I can configure and test the form, then select an option for update rather can paste the code directly?

    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 09, 2014 at 10:04 AM

    Hello RickGregory,

    Which embed code you used to embed your form in your web page? If you used your form's full source code then any changes you make in your form editor will not reflect in your web page.  Any other embed code will always display the latest version of your form in web page.

    Please share the web page URL where you have embedded your form and we will take a look.

    Thank you!

  • Profile Image

    Answered by RickGregory on October 10, 2014 at 08:11 PM
    I think I used Source Code

    Here is the direct URL to the Contact Us page

    http://creativewirewear.com/contents/en-us/contactus.html

    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 11, 2014 at 12:50 AM

    Hello RickGregory,

    I did check your web page where you have embedded your form. It seems you have not used your form's source code to embed your form but used iFrame embed code. Please check the screenshot below:

    That is the reason why any changes made to your form is immediately visible in your web page. 

    Do you want to edit your form and only make it live when you complete the changes? I would suggest you to create two forms. One you can embed it in your web page and then when you want to make changes, you can edit the second form and once complete you can embed the second form in your web page. You can clone the first form to create the second form. The following guide should help you:  https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!