I keep getting the response that my paypal account has an error when I try to test it to see if we can take online payments via the form

  • naughtynicekc
    Asked on October 7, 2014 at 7:10 PM
  • jonathan
    Replied on October 7, 2014 at 11:37 PM

    Hi,

    You did not tell what was the error exactly was..

    BUT I made a test submission using your jotform http://www.jotform.us/form/42657063845158

    and I was able to see this error screen in the Paypal payment screen.

    I keep getting the response that my paypal account has an error when I try to test it to see if we can take online payments via the form Image 1 Screenshot 30

     

    Was this the error you were referring to?  If it is not, please provide us more details what exactly was the error.

    If it is, then I suggest you redo the paypal integration by following the user guide strictly.

    User guide: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Make sure that in the Account Information in the integration wizard, you provide the correct paypal email account.

    I keep getting the response that my paypal account has an error when I try to test it to see if we can take online payments via the form Image 2 Screenshot 41

     

     

    After completing the integration check by submitting the jotform again.

    Inform us if issue remains and not resolve by following the suggestion.

    Thanks.