What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I pre-populate entries for return customers?

    Asked by MATTHEW FOX on October 07, 2014 at 07:26 PM
    Can I pre-populate entries for return customers? I could not find the post??
    Sent from Samsung Mobile
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    JotForm Support

    Answered by jonathan on October 08, 2014 at 12:03 AM


    You must be looking for the option described on this user guide


    This guide describes the capability to allow the form respondent to still go back to the submitted form and allow them to modify/change/update the previous answers/submission data.



    Perhaps it was the JotForm Field Prepopulator Apps

    Check it here http://apps.jotform.com/app/field_prepopulator

    This app will allow you to pre-fill the jotform with exsting entries/data to even before the live users uses the form.



    Please tell if this is not what you meant.




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    Answered by MATTHEW FOX on October 11, 2014 at 08:41 AM
    Last important option.
    Customers will fill in their information in text boxes. I want to explain what to put in the boxes, is it possible to have a question mark above the box and customer puts their cursor over question mark and an explanation of what goes in text box appears?
    Thank you
    Sent from Samsung Mobile
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    JotForm Support

    Answered by Jan on October 11, 2014 at 10:07 AM

    Hi matthew,

    I created another thread for your other issue. We will respond to your inquiry on this thread (http://www.jotform.com/answers/441687). Thank you for understanding.