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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get a thank you page after buyer completes PayPal form?

    Asked by Drhewitt37 on October 07, 2014 at 10:42 PM

    After a buyer has gone through the PayPal checkout, how can I redirect them to another form or webpage? I need a thank you page.

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    JotForm Support

    Answered by EltonCris on October 08, 2014 at 04:47 AM


    Once the payment is completed, the user will be redirected back to your form thank you page. It should be automatic. You can also set an auto-return URL of your own in your Paypal settings.

    Here's how:

    1. Log into Paypal. 

    2. Select My Selling Preferences from the Profile menu


    Then Select Update for the Website Preferences:


    And here's a guide on how to setup thank you page with your form: http://www.jotform.com/help/211-How-to-Setup-Thank-You-Page-for-a-Form

    If you need further assistance, let us know. Thanks!