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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    file upload for iphone/mobile websites?

    Asked by Mark Van-Zütphen on September 15, 2011 at 01:02 PM

    I've created a form with file upload for my iWeb site, but do you have a workaround that will allow the file upload work on an iPhone when viewed in Safari?

    I've seen other sites that can do this and would like to add this functionality to mine.

    My site is on .Mac if that helps

    Thanks

    Page URL:
    http://web.me.com/zutphen/iPhone/enquire.html

    Screenshot
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    Answered by allanftd on September 15, 2011 at 01:27 PM

    Hi Mark,

    Thank you for sharing your concern. JotForm has been tested to work on an iPad or iPhone. However, if you intend to collect files using the form, there is a known issue regarding file upload button not working in these devices. To address this, you may find this forum thread helpful:

    http://www.jotform.com/answers/6343-Can-I-make-a-form-for-the-iPad-that-I-can-give-to-customers-to-complete

    Please try other iPad-compatible mobile browsers to check if the file upload button works there. Unfortunately, it is a limitation inherent to iPad and iPhone and we cannot do anything about it at the moment.

    In addition, being the owner of the forms, you may find the JotForm iPhone App very helpful in managing your forms, submissions, and other important information about your data.

    Hope this will still be helpful. Please let us know if you have any other concerns or questions. Thank you for using JotForm!

    JOTFORM SUPPORT

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    JotForm Founder

    Answered by aytekin on August 21, 2012 at 12:13 PM

    Update: We have a possible new solution for the file uploads on iphone/ipad. We have just added a new form field type underPower Tools called Filepicker.io.

    Filepicker.io is a web service that lets your users choose files from the Cloud. Basically what that means is that your users can choose files from their Facebook, Dropbox, Box, Gmail etc. accounts. There is still an option to upload files from a computer.

    So, if you use this new field type most users will upload files from their computer like before, but your users from mobile phone will have some options to pass the file through another app such as dropbox. 

    It is not a perfect solution, we wish we could just make the upload button work on iphone but unfortunately it is not possible. This solution does not make it easy but at least it makes it possible for some of your users. 

    You will need to sign-up (free for 2GB/month) with Filepicker.io and get an API key to use this feature. We have a blog post about it here:

    http://www.jotform.com/blog/61-Filepicker-io-JotForm-Let-Your-Users-Upload-Files-From-the-Cloud