- groupsingAsked on October 08, 2014 at 01:34 AM
I have a problem, if i want to total quantity less than 5, the customer can not submit the form.
And I used the paypal of payment tools on this form.
How can I set rules?
Thank you very much,
- jedcadornaAnswered on October 08, 2014 at 06:50 AM
I have tested your Jotform with quantity less than 5 and I was able to submit your Jotform. If your form is embedded to a website please share the URL so we can check.
Here's my test.
- groupsingAnswered on October 08, 2014 at 10:18 PM
Thank you for helping, I am sorry thant i express wrong,
Auctually, i want the form that the customers can not submit, when they choose less than 5pcs, I want they can buy more than 4pcs. thank you again.
- JotForm SupportjonathanAnswered on October 09, 2014 at 03:06 AM
customer can not submit, when they choose less than 5pcs, I want they can buy more than 4pcs.
May I inquire why we cannot just put five(5) as the lowest quantity available?
If you set 5 as the lowest quantity for each dropdown selection, there will be no chance for the user to select less than quantity.
Please tell us if this logic cannot work.
- groupsingAnswered on October 09, 2014 at 05:46 AM
Hi, but I only wanna the customer totally( 3 product ) buy less than 5, not only one product buy less than 5.
thank you very much!
- JotForm SupportjonathanAnswered on October 09, 2014 at 07:24 AM
I apologize, but there must be a misunderstanding on how your jotform http://www.jotformpro.com/form/42801342677960 works.
As is now, you can select ONLY 1 product each time.
You cannot select multiple product (example select both BM and HP)
Since you can only select 1 product every time, then the Quantity should be at least 5 to be able to submit/pay.
But maybe you wanted to have multiple selection instead? like this..
Unfortunately, calculation condition does not work with payment tool..
So, at the least, the minimum quantity that can be allowed is 2 for a total of 6 at minimum
I you test my jotform, you will notice the 2 is the lowest quantity you can select to allow submission.
Please tell us if there is more we can help you with.
- JotForm SupportjonathanAnswered on October 09, 2014 at 07:28 AM
By the way, you can still achieve what you want (the calculation condition of total) by doing it outside the payment tool.
Check this user guide http://www.jotform.com/help/259-How-to-perform-calculation-in-the-form
You ca use the regular dropdown list field for the Quantity and you can use it to Calculate if Total is already 5..
I'll also create a demo form for this. I'll get back to you quickly.
- JotForm SupportjonathanAnswered on October 09, 2014 at 07:43 AM
Please test this jotform http://www.jotform.me/form/42813409664458
Tell us if this can work for you.
- groupsingAnswered on October 09, 2014 at 11:00 PM
Thank you for you helping, but I have one more questions.
When I follow your teaching, I can't make the submit button is though Paypal to finish payment.
- JotForm SupportjonathanAnswered on October 10, 2014 at 07:55 AM
That is because the test paypal account I used was a non-existing account.
I suggest you instead clone the test jotform http://www.jotform.me/form/42813409664458
Follow this user guide
After you have cloned the form, you can open it in your own form builder. You can replace then the Paypal account to your own and you can test the actual payment.
Hope this help. Inform us if you need more assistance.
- groupsingAnswered on October 10, 2014 at 10:45 PM
Thank you for your supporting, my form is okay now by clone your form.
Auctually, I want to know how to make the submit can link to paypal website when the user click it?
as the before, I can use Paypal of payment tool to creat the link, but now...is different before.
or can you teach me how to change the paypal account on the form?
- JotForm SupportjonathanAnswered on October 11, 2014 at 05:01 AM
I created a separate post for your next question here http://www.jotform.com/answers/441606
We will attend to it separately.