How to let the customers can not submit, when they choose less than 5pcs

  • groupsing
    Asked on October 8, 2014 at 1:34 AM

    Dear sir,

     

    I have a problem, if i want to total quantity less than 5, the customer can not submit the form.

    And I used the paypal of payment tools on this form.

    How can I set rules?

     

    Thank you very much,

     

    Best Regards,

    Fung

  • jedcadorna
    Replied on October 8, 2014 at 6:50 AM

    Hi Fung,

    I have tested your Jotform with quantity less than 5 and I was able to submit your Jotform. If your form is embedded to a website please share the URL so we can check.

    Here's my test.

    https://shots.jotform.com/jed/img/general/cannotsubmitiflessthan5.gif

     

  • groupsing
    Replied on October 8, 2014 at 10:18 PM

    Hi Jedcadorna,

    Thank you for helping, I am sorry thant i express wrong,

    Auctually, i want the form that the customers can not submit, when they choose less than 5pcs, I want they can buy more than 4pcs. thank you again.

     

  • jonathan
    Replied on October 9, 2014 at 3:06 AM

    Hi,

    customer can not submit, when they choose less than 5pcs, I want they can buy more than 4pcs.

    May I inquire why we cannot just put five(5) as the lowest quantity available?

    How to let the customers can not submit, when they choose less than 5pcs Image 1 Screenshot 20

     

     

     

    If you set 5 as the lowest quantity for each dropdown selection, there will be no chance for the user to select less than quantity.

    Please tell us if this logic cannot work.

    Thanks.

     

  • groupsing
    Replied on October 9, 2014 at 5:46 AM

    Hi, but I only wanna the customer totally( 3 product ) buy less than 5, not only one product buy less than 5.

    thank you very much!

  • jonathan
    Replied on October 9, 2014 at 7:24 AM

    Hi,

    I apologize, but there must be a misunderstanding on how your jotform http://www.jotformpro.com/form/42801342677960 works.

    As is now, you can select ONLY 1 product each time.

    You cannot select multiple product (example select both BM and HP)

    Since you can only select 1 product every time, then the Quantity should be at least 5 to be able to submit/pay.

    --

    But maybe you wanted to have multiple selection instead? like this..

    How to let the customers can not submit, when they choose less than 5pcs Image 1 Screenshot 30

    http://www.jotform.me/form/42813409664458

     

    Unfortunately, calculation condition does not work with payment tool..

    So, at the least, the minimum quantity that can be allowed is 2 for a total of 6 at minimum

    How to let the customers can not submit, when they choose less than 5pcs Image 2 Screenshot 41

    I you test my jotform, you will notice the 2 is the lowest quantity you can select to allow submission.

    Please tell us if there is more we can help you with.

    Thanks.

     

     

  • jonathan
    Replied on October 9, 2014 at 7:28 AM

    By the way, you can still achieve what you want (the calculation condition of total) by doing it outside the payment tool.

    Check this user guide http://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    You ca use the regular dropdown list field for the Quantity and you can use it to Calculate if Total is already 5.. 

    I'll also create a demo form for this. I'll get back to you quickly.

     

    Thanks.

     

     

  • jonathan
    Replied on October 9, 2014 at 7:43 AM

    Hi,

    Please test this jotform http://www.jotform.me/form/42813409664458

    How to let the customers can not submit, when they choose less than 5pcs Image 1 Screenshot 20

    Tell us if this can work for you.

    Thanks.

  • groupsing
    Replied on October 9, 2014 at 11:00 PM

    Hi,

     

    Thank you for you helping, but I have one more questions.

     

    When I follow your teaching, I can't make the submit button is though Paypal to finish payment.

     

    Many Thanks

  • jonathan
    Replied on October 10, 2014 at 7:55 AM

    Hi,

    That is because the test paypal account I used was a non-existing account.

    How to let the customers can not submit, when they choose less than 5pcs Image 1 Screenshot 20

     

    I suggest you instead clone the test jotform http://www.jotform.me/form/42813409664458

    Follow this user guide

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    After you have cloned the form, you can open it in your own form builder. You can replace then the Paypal account to your own and you can test the actual payment.

     

    Hope this help. Inform us if you need more assistance.

    Thanks.

     

     

     

  • groupsing
    Replied on October 10, 2014 at 10:45 PM

    Hi,

    Thank you for your supporting, my form is okay now by clone your form.

    Auctually, I want to know how to make the submit can link to paypal website when the user click it?

    as the before, I can use Paypal of payment tool to creat the link, but now...is different before.

    or can you teach me how to change the paypal account on the form?

    Thanks Again

  • jonathan
    Replied on October 11, 2014 at 5:01 AM

    Hi,

    I created a separate post for your next question here http://www.jotform.com/answers/441606

    We will attend to it separately.

    Thanks.