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jadasecrest3Asked on September 26, 2022 at 6:43 PM
when people are trying to upload pictures to my new client form it erases all the other information that they have already put in
Page URL: https://form.jotform.com/221529111750144 -
Israel JotForm SupportReplied on September 26, 2022 at 9:39 PM
Hello jadasecrest3,
Thanks for reaching out to Jotform Support. I'm sorry you're having trouble with this. I have tested the cloned version of your form, however, I could not replicate the problem all the information I provided was not deleted after uploading an image. Checkout the screencast below:
I've cleared your form cache as this helps fix temporary issues. Can you please test your form to see if it makes any difference?
Give it a try and let us know how it goes.