Change Email Notification Formatting

  • chrismuglia
    Asked on September 26, 2022 at 7:11 PM

    i'd like the contents of the notification email table to be top aligned.

    how can i do that?

    in the Table Properties, you can only change the horizontal alignment: left, center, right.

    thanks.

    Jotform Thread 4401216 Screenshot
  • Yau_C
    Replied on September 26, 2022 at 10:13 PM

    Hi chrismuglia,

    Your last form is https://www.jotform.com/22396624662964 according to our system. But I cannot locate the email template in your screenshot. Are you referring to this form?

    1664244728 63325bf8be5c2  Screenshot 10

    If not, please provide your form url. Thank you.

  • chrismuglia
    Replied on September 27, 2022 at 9:30 AM

    yes.

    there tends to be a lot of information in the "Update content on the page" field.

    so i'd like the field name at the top of that box, even with the top of the text that they've pasted in that field.

  • Carlo JotForm Support
    Replied on September 27, 2022 at 9:48 AM

    Hi Chris,

    I understand the issue, but I’ll need a bit of time to look into this. I’ll get back to you as soon as aI can.

  • Carlo JotForm Support
    Replied on September 27, 2022 at 9:53 AM

    Hi Chris,

    Thanks for patiently waiting. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. The one that you are trying to achieve is already working as expected in the email notification. Check out the screencast below to see my results:

    1664286789 63330045357d4  Screenshot 10

    Maybe the issue resolved itself. That happens sometimes. Can you try it again and see how it goes? If you run into the same problem again, let us know and we'll do some more testing to see what's going on.