What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    form does not STAY on the web site

    Asked by Wingzy on October 08, 2014 at 09:40 AM

    Hi, I have  2 forms as you can see in my account, both for autoparts. the mobile form works correct but the  larger form will show for 2 seconds on a normal screen pc but disappears shortly after that.

    what's is wrong with the program or file. please help. the customer does not like this.

    site in which the forms are use: www.brownsautosalvage.ca this has 2 versions 1 mobile and one for  table and larger so a semi responsive site.


    Thanks in advance


    Ingrid van den Hurk


    902 242 2798

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on October 08, 2014 at 10:35 AM


    I do apologize for the inconveniences.

    I checked the website and the form is showing, although there are just problems with the height and positioning, but the form is there. Please see this article link: Which form embed code to use. Using a specific embed code for a specific platform may help.

    Also please see this link, iFrame Form Code, if you are using iFrame in embedding your code.

    Let us know if this helps.

    Thank you.