What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I have a higher than 1mb upload limit if I pay for an account?

    Asked by Casey Hardon  on October 08, 2014 at 01:35 PM


    This fantastic website is the solution to all of my problems! I need to have complete control over forms and now I have found it with you guys! But the ONLY issue i have is the upload limit of 1mb on a file.. But i am more than willing to pay for this service! 


    Thank you for your time,


    Casey Hardon

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    Answered by Casey Hardon  on October 08, 2014 at 01:53 PM

    Well its as easy as clicking on the element and upping the size! I found my own answer lol.. Hope this helps someone else :P

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    JotForm Support

    Answered by Mike_T on October 08, 2014 at 04:30 PM

    You are right, the Max File Size can be changed through the field Properties :)

    It can be set up to 1GB per file.

    Link to related guide:

    Changing the Upload Size Limit

    If you need any further assistance, just let us know.