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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to provide different payment and shipping options on the same form

    Asked by justenjoy on October 08, 2014 at 01:54 PM

    Essentially here is what I need:

     

    I need users to be able to select whether they are placing a local delivery order or need the items shipped

    THEN

    I need that to determine which payment options they have. Meaning that if they select shipping, I want my payment method field to disappear, which is working.

    BUT

    If they select local AND select pay online, I have no way of turning shipping off using the Paypal payment wizard. This is a problem because I don't want to charge my local customers for shipping obviously.

     

    HELP?!

    Page URL:
    http://www.justenjoybakery.com/order.html

    order form payment options payment method shipping options
  • Profile Image
    JotForm Support

    Answered by Mike_T on October 08, 2014 at 04:59 PM

    Thank you for contacting us.

    In this case you might consider using custom calculations and optionally forward the calculated total to your payment tool.

    Here is a link to our guide:

    How to pass a calculation to a payment field

    Example:

    http://form.jotformeu.com/form/42806693520355

    You can also clone that sample form.

    Please feel free to contact us if you need any further assistance.