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    Conditions set for dropdown are not working

    Asked by woolalaa on October 08, 2014 at 06:07 PM
     Another issue is that I set the condition for the dropdown such that when it is empty, no fields will be shown. However, it didn't appear in the form as I wanted. Could you check where is the mistake I made in setting the condition?
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    JotForm Support

    Answered by ashwin_d on October 09, 2014 at 12:39 AM

    Hello woolalaa,

    I did check your form's condition. It seems you have added condition to only hide the form fields. Please check the screenshot below:

    You do not have to necessarily add hide condition. Just add the show condition and if the condition doe not match, the fields will be hidden. 

    Please take a look at the following cloned form and see if this works as expected:  http://form.jotformpro.com/form/42810267102949? Feel free to clone this form in your account. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Thank you!