What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditions set for dropdown are not working

    Asked by woolalaa on October 08, 2014 at 06:07 PM
     Another issue is that I set the condition for the dropdown such that when it is empty, no fields will be shown. However, it didn't appear in the form as I wanted. Could you check where is the mistake I made in setting the condition?
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 09, 2014 at 12:39 AM

    Hello woolalaa,

    I did check your form's condition. It seems you have added condition to only hide the form fields. Please check the screenshot below:

    You do not have to necessarily add hide condition. Just add the show condition and if the condition doe not match, the fields will be hidden. 

    Please take a look at the following cloned form and see if this works as expected:  http://form.jotformpro.com/form/42810267102949? Feel free to clone this form in your account. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Thank you!