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AshthebashAsked on October 8, 2014 at 6:16 PM
I am getting the same thing. I tried all the suggestions above and I keep getting the login screen each time. I have tried Chrome and IE 10. In Chrome there isn't even a login screen it just goes to the screen shot attached.
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jonathanReplied on October 9, 2014 at 1:13 AM
Hi,
I was not able to reproduce this problem.
I made a test using the Combine Submissions App and it was successful
See the screens below during my test
As you can see at the end, the CSV file with combined data was successfully generated.
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But what I noticed from your account Ashthebash forms
http://www.jotform.us/form/42804437184153
http://www.jotform.us/form/42796543953165
is that they do NOT have any existing submissions.
Can you please tell us if we are looking at the correct forms?
You may not be able to combine submissions if none is in existent.
Hope this help. Please inform us if you need further assistance.
Thanks.