What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Combine submissions app not working

    Asked by Ashthebash on October 08, 2014 at 06:16 PM

    I am getting the same thing. I tried all the suggestions above and I keep getting the login screen each time.   I have tried Chrome and IE 10.  In Chrome there isn't even a login screen it just goes to the screen shot attached.

    combine submissions
  • Profile Image
    JotForm Support

    Answered by jonathan on October 09, 2014 at 01:13 AM

    Hi,

    I was not able to reproduce this problem.

    I made a test using the Combine Submissions App and it was successful

    See the screens below during my test

     

     

    As you can see at the end, the CSV file with combined data was successfully generated.

    --

    But what I noticed from your account Ashthebash forms

     http://www.jotform.us/form/42804437184153

    http://www.jotform.us/form/42796543953165

    is that they do NOT have any existing submissions.

    Can you please tell us if we are looking at the correct forms?

    You may not be able to combine submissions if none is in existent.

     

    Hope this help. Please inform us if you need further assistance.

    Thanks.