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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My custom thank you message is missing the spaces between paragraphs

    Asked by walkingtreetravel on October 09, 2014 at 03:57 AM
    Thank You message custom thank you message
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    JotForm Support

    Answered by EltonCris on October 09, 2014 at 08:47 AM

    Hi,

    May we know which particular form this is occurring? Have you tried editing your paragraph via source editor? If you're copy pasting text, I would suggest to paste it on the source editor box to remove its current formatting and format it using the thank you page toolbar.

    Example:

    Let us know if this doesn't make any difference. Thanks.

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    Answered by walkingtreetravel on October 09, 2014 at 12:47 PM

    I fixed this, thanks! My biggest question is on my thank you page for the below form. 

    http://www.jotformpro.com/form/32925642340956

     

    I have a custom message that shows up. On my website, it cuts off the bottom words "The adventure Begins" every time. I cannot figure out how to have this so it doesn't cut off on my webpage. 

    My web team says it is an issue on the jot form end. Can you help with this?