Set up auto responder to show text box

  • maineventsecurity
    Asked on October 9, 2014 at 7:33 AM

    Hi, How can i set up an auto repsonder to be emailed to the staff compleating the form to show the text boxes not just the boxes they compleate?

  • Elton Support Team Lead
    Replied on October 9, 2014 at 9:28 AM

    Hi,

    Sorry but I am a bit puzzled with your question. Do you mean to say include the text box on email so they can fill it there? I am sorry to say but this isn't possible, you may however include the form URL on your email so once they received the message, they can click the form URL and fill the form using their browser.

    Let us know if you have further questions. Thank you!

  • maineventsecurity
    Replied on October 9, 2014 at 9:40 AM

    Hi. I will try and be clearer.

    The form I have is a contract. In this is all the terms and conditions stated in a text box. There are other various boxes the staff are required to complete. When i set up the auto-responder, the staff will only get an email showing the boxes they have completed and not the text box stating all the terms and conditions. I want them to be able to see this so they can have a copy of the contract themselves and can reference to it if required.

    Hope this makes a bit more sense.

  • Elton Support Team Lead
    Replied on October 9, 2014 at 12:03 PM

    @maineventsecurity

    In addition to my colleague, text are not included into emails and autoresponders by default. However to clarify what my colleague means, you can copy the text and paste it on the autoresponder notification.

    Example:

    Click Setup & Embed > Email Alerts > Open Autoresponder and paste the text anywhere on the email body.

    Set up auto responder to show text box Image 1 Screenshot 20

    Thanks!