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ShelleeAsked on September 28, 2022 at 10:32 AM
My form on my mobile isn't allowing me to take a photo - i've then tried using a different form on the same phone & the take photo works fine.
Any suggestions? I've checked it's set as rear facing camera & again, it works on one form but not on a different form (it was working at one point) -
Christopher JotForm SupportReplied on September 28, 2022 at 11:00 AM
Hi Shellee,
Thanks for reaching out to Jotform Support. I have cloned your forms and tested them on my Android mobile device and I was unable to replicate the issue as shown below:
Could you share with us the mobile device model and browser used when you encountered the issue?
Once we hear back from you, we'll be able to help you with this.