What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I cancel my monthly payments? Because I want to continue with the free account.

    Asked by fukamarinho on October 09, 2014 at 08:21 AM

    My intention is to migrate the Premium account for free account without losing my current data.

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    Answered by jedcadorna on October 09, 2014 at 09:52 AM

    You can cancel your subscription in Account > My Account > Billing page then just choose Starter then click on Cancel Subscription.

    Your Jotforms will not be deleted it is just your account package that is downgraded to a lower monthly limits.