How do I cancel my monthly payments? Because I want to continue with the free account.

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    Asked on October 09, 2014 at 08:21 AM

    My intention is to migrate the Premium account for free account without losing my current data.

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    Answered on October 09, 2014 at 09:52 AM

    You can cancel your subscription in Account > My Account > Billing page then just choose Starter then click on Cancel Subscription.

    Your Jotforms will not be deleted it is just your account package that is downgraded to a lower monthly limits.