Removing Captcha requirement that's automatically added on the form

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    BeyondGrowth
    Asked on September 28, 2022 at 10:55 AM

    Hi,

    I have a form used on a weekly basis by participants in training sessions. I did not add a Captcha feature to my form but based on the following Jotform Support Answer, I believe Google is adding a Captcha requirement.

    https://www.jotform.com/answers/3986465-how-to-remove-captcha-to-my-forms

    As in the above support answer, can you suppress Captcha's from being required on the following form by whitelisting the form's IP address?

    https://form.jotform.com/BeyondGrowth/Survey


    Regards,

    Francesco Ientile

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    Richard
    Answered on September 28, 2022 at 11:28 AM

    Hello Francesco,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties with the Captcha feature. Yes, we can prevent the captcha from appearing by whitelisting your IP Address on our system. Thus, I went ahead and completed this as per your request.

    Please try to fill out the form once again and let us know if you have any other questions.

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    emerenda
    Answered on September 29, 2022 at 05:13 AM

    Also I having the same problem.

    How to remove the automatic captcha from my forms?

    Thanks

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    Myla
    Answered on September 29, 2022 at 05:38 AM

    Hello emerenda,

    Thank you for reaching out to Jotform Support. I answered your other question on a new thread. You can go ahead and check that out here

    Reach out again if there’s anything else we can help you with.

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    BeyondGrowth
    Answered on October 19, 2022 at 03:17 PM

    Thanks again for the help with this. The fix you applied by whitelisting my IP Address on your system continues to be working for us. Your attention and help is appreciated.