Error message blinks/ flashes

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    woolalaa
    Asked on October 09, 2014 at 09:26 AM

    Hi, when I click on the submit button at the last page of the form (without filling in the required field on purpose), the error message blinks. How can I stop the error message from blinking/ flashing?

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    Charlie
    Answered on October 09, 2014 at 10:47 AM

    Hi,

    Upon checking the form, the error message doesn't seem to blink in my end.

     

    May I know if where are you testing the form? Are you viewing it on a mobile device? A computer browser? Does it blink or flash only once? Also can you provide us a screenshot or a screencast if the problem still persist. 

    We'll wait for your response.

    Thank you.

     

     

  • Profile Image
    woolalaa
    Answered on October 09, 2014 at 11:11 AM

    Hi,

    It only blinks at the final submit button (after dropdown selection to 'send me an email' button). There is no blinking for the pagebreak buttons.

    I found another problem as well. It jumps away from the page after clicking the 'send me an email' button.

    Can I also get help on reducing the vertical spacing above each heading? I have been trying different css codes but couldn't get it.

    http://form.jotform.me/form/42810738946463

    page url

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    Welvin
    Answered on October 09, 2014 at 12:36 PM

    Both the blinking error message and jumping problem is because of the ddSlick dropdown widget. I would advise changing it to the regular dropdown:

    For example: http://www.jotformpro.com/form/42814504523954

     

    For your question related to the vertical spacing, please check it here: https://www.jotform.com/answers/440922. I've moved it as a new thread. Will answer it shortly.

    Thank you!

  • Profile Image
    woolalaa
    Answered on October 10, 2014 at 12:54 AM

    Hi, the jumping problem is still there despite using the regular dropdown

    The form is here

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    Welvin
    Answered on October 10, 2014 at 07:37 AM

    Even when you remove the no-jump property at the end of the form URL? Did you try it? If it's the same, then I think that is because the form is trying to highlight the error message, especially, the script tags are removed from the iFrame codes.

    How about the Javascript embed method? I didn't try it again in Squarespace. Hopefully, they allow scripts now. Can you try it?

    Thank you!