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woolalaaAsked on October 9, 2014 at 9:26 AM
Hi, when I click on the submit button at the last page of the form (without filling in the required field on purpose), the error message blinks. How can I stop the error message from blinking/ flashing?
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CharlieReplied on October 9, 2014 at 10:47 AM
Hi,
Upon checking the form, the error message doesn't seem to blink in my end.
May I know if where are you testing the form? Are you viewing it on a mobile device? A computer browser? Does it blink or flash only once? Also can you provide us a screenshot or a screencast if the problem still persist.
We'll wait for your response.
Thank you.
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woolalaaReplied on October 9, 2014 at 11:11 AM
Hi,
It only blinks at the final submit button (after dropdown selection to 'send me an email' button). There is no blinking for the pagebreak buttons.
I found another problem as well. It jumps away from the page after clicking the 'send me an email' button.
Can I also get help on reducing the vertical spacing above each heading? I have been trying different css codes but couldn't get it. -
Welvin Support Team LeadReplied on October 9, 2014 at 12:36 PM
Both the blinking error message and jumping problem is because of the ddSlick dropdown widget. I would advise changing it to the regular dropdown:
For example: http://www.jotformpro.com/form/42814504523954
For your question related to the vertical spacing, please check it here: https://www.jotform.com/answers/440922. I've moved it as a new thread. Will answer it shortly.
Thank you!
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woolalaaReplied on October 10, 2014 at 12:54 AM
Hi, the jumping problem is still there despite using the regular dropdown
The form is here
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Welvin Support Team LeadReplied on October 10, 2014 at 7:37 AM
Even when you remove the no-jump property at the end of the form URL? Did you try it? If it's the same, then I think that is because the form is trying to highlight the error message, especially, the script tags are removed from the iFrame codes.
How about the Javascript embed method? I didn't try it again in Squarespace. Hopefully, they allow scripts now. Can you try it?
Thank you!