What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error message blinks/ flashes

    Asked by woolalaa on October 09, 2014 at 09:26 AM

    Hi, when I click on the submit button at the last page of the form (without filling in the required field on purpose), the error message blinks. How can I stop the error message from blinking/ flashing?

    Page URL:
    http://form.jotform.me/form/42810738946463

    message required field blink
  • Profile Image
    JotForm Support

    Answered by Charlie on October 09, 2014 at 10:47 AM

    Hi,

    Upon checking the form, the error message doesn't seem to blink in my end.

     

    May I know if where are you testing the form? Are you viewing it on a mobile device? A computer browser? Does it blink or flash only once? Also can you provide us a screenshot or a screencast if the problem still persist. 

    We'll wait for your response.

    Thank you.

     

     

  • Profile Image

    Answered by woolalaa on October 09, 2014 at 11:11 AM

    Hi,

    It only blinks at the final submit button (after dropdown selection to 'send me an email' button). There is no blinking for the pagebreak buttons.

    I found another problem as well. It jumps away from the page after clicking the 'send me an email' button.

    Can I also get help on reducing the vertical spacing above each heading? I have been trying different css codes but couldn't get it.

    http://form.jotform.me/form/42810738946463

    page url

  • Profile Image
    JotForm Support

    Answered by Welvin on October 09, 2014 at 12:36 PM

    Both the blinking error message and jumping problem is because of the ddSlick dropdown widget. I would advise changing it to the regular dropdown:

    For example: http://www.jotformpro.com/form/42814504523954

     

    For your question related to the vertical spacing, please check it here: https://www.jotform.com/answers/440922. I've moved it as a new thread. Will answer it shortly.

    Thank you!

  • Profile Image

    Answered by woolalaa on October 10, 2014 at 12:54 AM

    Hi, the jumping problem is still there despite using the regular dropdown

    The form is here

  • Profile Image
    JotForm Support

    Answered by Welvin on October 10, 2014 at 07:37 AM

    Even when you remove the no-jump property at the end of the form URL? Did you try it? If it's the same, then I think that is because the form is trying to highlight the error message, especially, the script tags are removed from the iFrame codes.

    How about the Javascript embed method? I didn't try it again in Squarespace. Hopefully, they allow scripts now. Can you try it?

    Thank you!