- woolalaaAsked on October 09, 2014 at 09:26 AM
Hi, when I click on the submit button at the last page of the form (without filling in the required field on purpose), the error message blinks. How can I stop the error message from blinking/ flashing?
- CharlieAnswered on October 09, 2014 at 10:47 AM
Upon checking the form, the error message doesn't seem to blink in my end.
May I know if where are you testing the form? Are you viewing it on a mobile device? A computer browser? Does it blink or flash only once? Also can you provide us a screenshot or a screencast if the problem still persist.
We'll wait for your response.
- woolalaaAnswered on October 09, 2014 at 11:11 AM
It only blinks at the final submit button (after dropdown selection to 'send me an email' button). There is no blinking for the pagebreak buttons.
I found another problem as well. It jumps away from the page after clicking the 'send me an email' button.Can I also get help on reducing the vertical spacing above each heading? I have been trying different css codes but couldn't get it.
- JotForm SupportWelvinAnswered on October 09, 2014 at 12:36 PM
Both the blinking error message and jumping problem is because of the ddSlick dropdown widget. I would advise changing it to the regular dropdown:
For example: http://www.jotformpro.com/form/42814504523954
For your question related to the vertical spacing, please check it here: https://www.jotform.com/answers/440922. I've moved it as a new thread. Will answer it shortly.
- woolalaaAnswered on October 10, 2014 at 12:54 AM
Hi, the jumping problem is still there despite using the regular dropdown
The form is here
- JotForm SupportWelvinAnswered on October 10, 2014 at 07:37 AM
Even when you remove the no-jump property at the end of the form URL? Did you try it? If it's the same, then I think that is because the form is trying to highlight the error message, especially, the script tags are removed from the iFrame codes.