I am done using my form and no longer need to purchase a premium package. Every time I go to click cancel the link says it is invalid.

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    Asked on September 15, 2011 at 11:28 PM
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    Answered on September 16, 2011 at 01:44 AM

    Hi Louisville2006,

    You can cancel the subscription via Paypal since this is the payment
    method used.

    To do this:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again.
    But your account will stay Premium until the time you have paid for expires.

    Hope this helps, let us know if you have questions.