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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to click on few fields on wix embedded JotForm

    Asked by networkingsquare on October 09, 2014 at 01:04 PM

    When i load this form, few of the fields are locked. Example:Cluster name field, etc...


    This is a re-post of a comment on Adding a Form to Your Wix Site

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    JotForm Support

    Answered by Kiran on October 09, 2014 at 04:04 PM

    I see that the other embedded JotForms are working fine except Affiliate registration form. As I check the issue, it seems that the home page screen is overlaid on the form that is not allowing to click on the fields on the form.

    Also, I see that this issue happens only when accessing this form using the direct URL. I don't see this issue exists when home page is opened first and then accessing this form from the menu. To resolve the issue, you may need to change the order of pages on the wix template.

    If you need further assistance, please get back to us with the template name that you are using. We will be happy to help. 

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    Answered by networkingsquare on October 15, 2014 at 02:26 PM

    Thank you so much Kiran. My problem resolved after changing the order of pages.

    Thanks again for the help.

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    JotForm Support

    Answered by Kiran on October 15, 2014 at 03:28 PM

    We are glad to see that the issue is resolved for you. It's our pleasure in assisting you. Please do not hesitate to get in touch with us if you have any questions. We will be happy to assist you.

    Thank you for using JotForm.