What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Test Email button is sending to different email address

    Asked by lehmanlaw2011 on October 09, 2014 at 01:38 PM


    Each time I add/edit the form notification email it continues to go to the same email address; the one listed on our account.  I need for the notification to go to two different email addresses, but it is not working, even when I create a new notifier and add the second email address.  Please advise.

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    JotForm Support

    Answered by Mike_T on October 09, 2014 at 04:04 PM

    Please note that the 'Test Email' button is permanently attached to the specified account email address.

    However, the real form submissions are being emailed to the specified Email Notification recipient(s). In order to test you form email alerts, try to submit the form in browser.

    If you need any further assistance, please let us know.