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    Trouble embedding form with Yahoo Site Builder

    Asked by cjohansen on October 09, 2014 at 02:49 PM

     don't have a secure webserver (i.e your website's address doesn't start with https) and am trying to make sure I have a secure URL.  I inserted the code:  http://secure.jotform.com/form/42056838338154 in the code elements, HTML section of the form. I have opened it in both IE 10 and Firefox and see the same url:

    In Firefox and IE 10 it looks like:  http://form.jotform.us/form/42056438338154?

     Question:  Since this is not what I put in the HTML section of my form I am wondering if this is correct and secure?

    I have included my web page.  The link to the form is "hidden" at the bottom of the page on the left side of the pic bar of candy.  Called RegTest.

     

    thanks

     

    Page URL:
    http://www.westerncandyconference.org/ContactUs.html

    JotForm style size hidden
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    Answered by Shadae on October 09, 2014 at 04:56 PM

    Hi cjohansen,

    The current link that you are using for the form is not secure. To get the secure URL, you will need to go to "Embed" and check the "Secure Form" check box.

    Once that is done, you can copy the URL that is in the direct link box and replace the current URL in your website with the secure URL that you would have gotten from the embed page.

    I hope this helps. Please inform us if you need further assistance.

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    Answered by cjohansen on October 09, 2014 at 05:44 PM

    I have cleared my cache in both IE10 and Firefox and put "<script type="text/javascript" src="https://secure.jotform.us/jsform/42056438338154"></script>" in the HTML section of the form and I still am taken to the same url's as before. 

    Since my web site is not secure (no https:) I followed the directions from your forum:

    You need to change the embed code of the form to the secure URL  http://secure.jotform.com/form/formID, as explained on the guide. This way, it will submit encrypted data to our servers

    Like the guide also explains

     If you don't have a secure webserver (i.e your website's address doesn't start with https) and you embed a secure form into the webpage, the end user's web browser will report the connection as not being entirely secure. In these instances, it may be better to provide a link to the form using its JotForm URL.

    So neither method is working for me now.  What to do?

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    JotForm Support

    Answered by Kiran on October 09, 2014 at 08:05 PM

    Could you try embedding the form using iframe method to see if it helps? You can get the iframe embed code by following the guide Getting-the-Form-iFrame-Code

    Please let us know if the issue still persists. We will be happy to look into this issue further.

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    Answered by cjohansen on October 10, 2014 at 02:17 PM

    I am using Yahoo Site Builder.  When I click on Insert....Code Elemeents...IFrame it is prefilled with http:// so the https://secure.jotformpro.com/form/42817431879970 link is not available cause the default which I cannot change is http://. 

    I looked up on Site Builder how to embed the iframe and it does not give me any idea about how to insert an https:// location.

    Help;

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    Answered by Shadae on October 10, 2014 at 03:36 PM

    Hi cjohansen,

    You stated that you are not able to change it from http:// to https:// within the Yahoo Site Builder?

    Are you not able to copy and paste over what is current pre-populated into the field?

    If not, you may need to consult with Yahoo Site Builder customer service, to see if they allow you to embed secure elements within a non-secure server.

    If you are also using Yahoo as you site host, I came across an article that will assist you with their SSL procedure: https://help.yahoo.com/kb/yahoo-web-hosting/SLN21171.html 

    I hope this has been helpful. Please inform us if you need additional assistance.

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    Answered by cjohansen on October 13, 2014 at 06:13 PM

    I contacted Yahoo Site builder and followed the directions they sent (the ones you gave me also).

    Couple of questions

    1)  I do not know how to put the Jotform file in my ssl folder because I only have a web url. 

    For forms Yahoo tells me "

    Forms


    If you are setting up SSL to protect data submitted in a form, be sure to direct your form results to a secure page or script contained in your SSL directory. Look for the option to specify your "form action tags," which should look something like the example below:


     "https://p12.secure.hostingprod.com/@widgetdesigns.com/ssl/script.php%22;>...

    how can I do that so it processes securely to PayPal?

    thanks

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    JotForm Support

    Answered by Kiran on October 13, 2014 at 07:48 PM

    What did the Yahoo support say that embedding secured links are supported on your host? Which plan of Yahoo hosting you're using to check if SSL on your host is enabled?

    There are no files to be copied to your webhost unless you are embedding the form with source code. You can just link the URL by using HTML or iFrame from Code Elements in Yahoo Site Builder. 

    With regard to the forms that they mentioned, this is just a caution provided by Yahoo support to make sure that the submitted form redirects to a secured page again. Since the embed form is enabled with SSL, the redirecting page after submission will also be a secured page.

    Hope this information helps. Do let us know if you have any other questions. We will be happy to help.