What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Custom Form Thank You Page Cutted OffAsked by walkingtreetravel on October 09, 2014 at 03:16 PM
I fixed this, thanks! My biggest question is on my thank you page for the below form.
I have a custom message that shows up. On my website, it cuts off the bottom words "The adventure Begins" every time. I cannot figure out how to have this so it doesn't cut off on my webpage.
My web team says it is an issue on the jot form end. Can you help with this?
The form Thank You page looks good on a standalone version. Here is a screenshot from my cloned form:
Please provide us with a link to the web page in question, so we will try to troubleshot it further.
Sure! The url is below, would love your advice:
you can just enter a letter in each space to go through it quickly.
Can you also provide us a screenshot to what you are seeing on your end?
I believe this is because the custom "Thank You Message" page is not wrapped in a container.
You can use something like this:
<div style="height: insert value;">
This, in my opinion, will treat the page as one element, which should probably won't cut off some parts of it on your web page.
Let us know if this helps.
It didn't work for some reason-
Here is the screenshot:
It is also happening to me on this page, which is extremely urgent that we get fixed:
Located here on our site:
If you select educator, a bunch of fields drop down that cause the submit button to be pushed off the page at the bottom. Can you help with this? It is very pressing.
I have added a few break tags to the thank you message. Please kindly check if it still cut off to the bottom.
The submit button problem had been moved here: https://www.jotform.com/answers/442917, new thread. Will attend to it after this thread.