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    Custom Form Thank You Page Cutted Off

    Asked by walkingtreetravel on October 09, 2014 at 03:16 PM

    I fixed this, thanks! My biggest question is on my thank you page for the below form. 

    http://www.jotformpro.com/form/32925642340956

     

    I have a custom message that shows up. On my website, it cuts off the bottom words "The adventure Begins" every time. I cannot figure out how to have this so it doesn't cut off on my webpage. 

    My web team says it is an issue on the jot form end. Can you help with this?

    thank you message html message
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    JotForm Support

    Answered by Mike_T on October 09, 2014 at 05:45 PM

    The form Thank You page looks good on a standalone version. Here is a screenshot from my cloned form:

    Please provide us with a link to the web page in question, so we will try to troubleshot it further.

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    Answered by walkingtreetravel on October 10, 2014 at 06:04 PM

    Sure! The url is below, would love your advice:

     

    http://walkingtree.org/apply/

     

    you can just enter a letter in each space to go through it quickly. 

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    JotForm Support

    Answered by Charlie on October 10, 2014 at 08:34 PM

    Hi,

    Can you also provide us a screenshot to what you are seeing on your end?

    I believe this is because the custom "Thank You Message" page is not wrapped in a container.

    You can use something like this:

    <div style="height: insert value;">

    </div>

     

     

    This, in my opinion, will treat the page as one element, which should probably won't cut off some parts of it on your web page. 

    Let us know if this helps.

    Thank you.

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    Answered by walkingtreetravel on October 14, 2014 at 11:46 AM

    It didn't work for some reason- 

     

    Here is the screenshot:

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    Answered by walkingtreetravel on October 14, 2014 at 11:51 AM

    It is also happening to me on this page, which is extremely urgent that we get fixed:

    http://www.jotform.com//?formID=32317312470949

     

    Located here on our site:
    http://walkingtree.org/contact/request-form/

     

    If you select educator, a bunch of fields drop down that cause the submit button to be pushed off the page at the bottom. Can you help with this? It is very pressing. 

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    JotForm Support

    Answered by Welvin on October 14, 2014 at 02:01 PM

    I have added a few break tags to the thank you message. Please kindly check if it still cut off to the bottom.

     

    The submit button problem had been moved here: https://www.jotform.com/answers/442917, new thread.  Will attend to it after this thread.

    Thank you!