What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What makes me overwhelmed by the complexity of JotForm?

    Asked by GaryChapin on October 09, 2014 at 04:31 PM
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    JotForm Support

    Answered by Charlie on October 09, 2014 at 06:44 PM

    Hi GaryChapin,


    To further assist you, please provide us more details of what part of JotForm you are having problems.

    If you are just new to JotForm, you can navigate to the "Support" section menu, which is placed on the upper part of the screen.

    I would recommend you to visit the links below:

    Frequently Asked Questions

    Getting started and other help section

    We also have a Youtube channel where you can watch videos to easily understand the form builder.

    Video tutorials


    I hope this helps. Feel free to contact us anytime if you need further assistance. 

    Thank you.


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    Answered by GaryChapin on October 10, 2014 at 09:20 AM

    Thank you, Charlie.  I have an announcement (eNewsletter design) that I want to use to use to market a series of seminars that I am offering.  After viewing the videos I am still lost.  


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    Answered by Ben on October 10, 2014 at 09:38 AM

    Hi Gary.

    There are so many great things that you can do with JotForm Builder that it can sometimes be a bit 'hard' at first to find the correct way put it all together into a great solution, but that is why we are here to assist you :)

    Can you tell us more about your eNewsletter design? What issues do you have with it and how can we help you set it up?

    I hope that you do not mind these questions, but more details we have, better we can assist you.

    Best Regards,