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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change my username

    Asked by chrisjsills on October 09, 2014 at 06:31 PM

    Hi,

     

    I would like to change my username from my name 'myname' to my company abbreviation 'apg'.  I want to create cutom URLs for my forms but when i do it now it comes up 'http://www.jotform.us/myname/myform' with my name in the URL and i need it to display my company name since i send this out to customers.

     

    Let me know if there is a way I can do this or if this can be done by JotForm support or if it can't be done at all and I have to create a new account to do this.

     

    Thanks.

     

    Chris

    change my username My Forms JotForm name JotForm Support
  • Profile Image
    JotForm Support

    Answered by Kiran on October 10, 2014 at 12:44 AM

    Hello Chris,

    I understand that you want to change your account username chrisjsills to your company abbreviation apg. We change the username of your account for you. However, I see that the username apg is not available because it is already chosen by another user. Please provide us a different username (apgs is available if it is okay with you) so that we can change it for you.

    We will wait for your response.

    Thank you.

  • Profile Image

    Answered by chrisjsills on October 10, 2014 at 09:01 AM
    Hi Kiran,

    If APGSS is available use that first, otherwise APGSecurity will work as well and if not that then APGS. Do you need me to log off my account, can you make the change while I am logged in?

    Thanks.

    chris

    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on October 10, 2014 at 09:09 AM

    Hi Chris,

    I have done this.

    I have change your username chrisjsills to APGSS which was available.  

    You need to relogin to jotform at http://www.jotform.com/login to see the updates.

    Inform us if there are further concern.

    Thanks.

  • Profile Image

    Answered by chrisjsills on October 10, 2014 at 09:21 AM
    Thank you.

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