File Upload - Image links in email not displaying full URL

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    YNN
    Asked on July 28, 2010 at 09:25 AM

    Good afternoon.  I created a jot form that is displayed on our website.  The form has three file uploads.  These all seem to work fine and I can see the images in the Submissions portion of our account. 

    However, trying to view the images in the email doesn't seem to work.  All of the image links are missing the main URL to jotform.com.  So not only can we not view the images inline in the email or see them as attachments, we also can't link to them from the email itself.

    http://image001.jpeg/

    Any ideas?

    Thanks in advance,

    Jimmy

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    astrumsolar
    Answered on July 28, 2010 at 11:33 AM

    I have this same issue.

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    aytekin
    Answered on July 28, 2010 at 11:36 AM

    Thanks. We will look into this problem. Can you tell me exactly on which form do you have this problem?

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    aytekin
    Answered on July 28, 2010 at 11:36 AM

    Is this only happening on Text emails or is it also happening on HTML emails?

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    YNN
    Answered on July 28, 2010 at 11:42 AM

    I haven't tested on a text email, just the HTML email. Here's the form we're using.  If you want to send me an address that I can forward the original email we received, I'd be happy to do that.  You can just send it to the address associated w/ our account.

    http://www.jotform.com/form/2071250159

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    jedyoung
    Answered on July 28, 2010 at 06:21 PM

    Same issue here. It was working fine for about a month. It just started happening the last few days.

    Form - http://www.jotform.com/form/11023011233

    Any solution?

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    aytekin
    Answered on July 29, 2010 at 07:57 AM

    This bug is fixed now. Thanks for letting us know.