What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm: Is it secure?

    Asked by afhiwebmaster on October 10, 2014 at 08:37 AM

    We are concerned about scripting injection attacks embedded in free form text fields. Are all fields encoded before being saved and e-mailed?

    Also, we may need to capture sensitive information, such as SSN. What is the security level of the secure SSL forms.

    ssl security scripting injections ssl forms security level
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    JotForm Support

    Answered by Jan on October 10, 2014 at 09:27 AM

    Hi afhiwebmaster,

    The forms and submissions are transmitted securely with a 256 bit high-grade encryption. You can also log into JotForm site securely and download your submission reports over a secure connection using https://www.jotform.com.

    We provide a very high security through out our hosting provider's servers for stored data. We got a very powerful cloud of servers whose storage is encrypted which provides security protection against  malicious attacks like SQL injection and denial of service (DOS) attacks. 

    Here's our guide on How to receive SSL Submissions and How to Enable Security Certificate Seal on Secure Forms.

    Hope this answers your question. Please let us know if you need any help.

    Thanks!