What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    lightbox form shifts upward on second page

    Asked by sdionne on September 16, 2011 at 03:08 PM

    I'm really happy with my form except for one annoying detail: when I click on "next" to progress to the second page, the page shifts upwards so that the top part of the form is cut off. I was first using the JotForm lightbox effect and switched to my WordPress Colorbox lightbox, and it happened in both scenarios, and in Chrome and Firefox. (Still can't get the form to load in IE, for some reason.)

    (Note that the URL below is a work-in-progress page; you can access the form by clicking on the "Download MetriX RTD" button.)

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 18, 2011 at 11:09 AM


    That "shift" is caused by the Next button. Page breaks are coded in a way that the first element on the next page will be focused. This is to prevent the user from having to scroll up, especially if the pages are quite long.

    From what I see in your site, only a very small portion of the form is "cut off". In my opinion, it isn't really that big of a deal. All fields in your form are displayed anyway.


  • Profile Image

    Answered by sdionne on September 19, 2011 at 11:23 AM

    It's certainly not an urgent issue, but it does make it seem a little wonky, like we didn't take the time to fully test out our code. From a presentation standpoint, I think it's less than ideal.

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 20, 2011 at 06:07 AM

    You can try adding some space to the bottom of the form using Free Text (HTML) field under Power Tools. That should give you more buffer for the shift.