¿Por qué no me deja entrar? Error autosuspendido

  • Arturo Pérez
    Answered on September 29, 2022 11:09 PM


  • Esther JotForm Support
    Answered on September 30, 2022 12:49 AM

    Hola Arturo,

    Muchas gracias por ponerte en contacto con el Soporte de Jotform. Entiendo que te está dando error al iniciar sesión. Estoy revisando tu cuenta, pero me aparece que está activa y parece que todo está correcto. Si puedes sigue estos pasos:

    1. Borra el Caché del navegador
    2. Vuelve a intentar entrar
    3. Si persiste cambia de navegador.
    4. Por mi parte, he borrado el Caché de tus formularios.

    Pruébalo y no dudes en contactarme si el problema persiste.

  • DAVID
    Answered on March 31, 2023 02:42 PM

    Presento el mismo problema que el Sr
  • Mary JotForm Support
    Answered on March 31, 2023 07:44 PM

    Hello David,

    Thanks for reaching out to us for help. I moved your question to a new thread and helped you with that here.

    Let us know if there’s anything else we can help you with.

  • Lucian Reale
    Answered on April 15, 2023 12:19 PM

    hello,y hace the same problem, account self suspended, I tried with an other card from Argentina, the account is suspended again, please unlock it again. thanks



  • Ericson_B JotForm Support
    Answered on April 15, 2023 01:28 PM

    Hi Lucian,

    Thanks for reaching out to Jotform Support. I moved your question to a new thread and helped you with that here.