What is the difference betwen emails from noreply@jotform.com and @jotformsign.com?

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    Asked on September 30, 2022 at 01:23 PM

    This is to help me filter my emails: some of our form submissions have the From address as @jotform.com and others as @jotformsign.com. What is the difference between the two? Does it have to do with whether or not we used an approval workflow?

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    Answered on September 30, 2022 at 01:56 PM

    Hello KGNU,

    Thanks for reaching out to Jotform Support. Both @jotform.com and @jotformsign.com are Jotform domains. There is no difference between both domains when you receive your emails. You can receive Email Notifications and Email Approval Confirmations from both of the Jotform domains, most of the emails will come from @jotform.com rather than @jotformsign.com. If you receive the emails that are coming from @jotformsign.com in your Spam/Trash folder, please add them as a trusted domain.

    Reach out again if you have any other questions.