- JotForm SupportjonathanAnswered on October 11, 2014 at 06:11 AM
Were you referring to your jotform http://www.jotformpro.com/form/31437090859965
Please tell us which of your jotform if not this one.
I have checked the email Notifier of your jotform http://www.jotformpro.com/form/31437090859965 and I found issue on the Recipient E-mail settings.
You were using variable field as the assigned target Recipient E-mail address in 2 of the Notifier (2 and 3). Variable email value will not work on the notification email anymore. You have to use actual email address value.
AND I think the reason you had put variable field into the Notifier 2/3 is because you wanted it to be an Autoresponder Email. But what you have use is the Notification Email.
You should add instead the Autoresponder Email so that you can assign the Email field as the target Recipient E-mail address
Check this guide https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
In Autoresponder email, you can assign an Email field as the target Recipient E-mail address
You can now also review all sent emails in your jotform using the E-mail History logs.
Check this user guide https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History
In the email logs, you can review what could be the potential issue that can be causing email problem and correct them appropriately.
Hope this help. Please tell us if you continue to have issue.