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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedded form not showing

    Asked by CDICORP on September 16, 2011 at 05:13 PM

    I embedded this for to my webpage and nothing shows up

    form url:

    http://form.jotform.com/form/12584540513

     

     

    webpage url:

    http://www.cdi-corp.com/EZ-Change-Sport-Boards/Championship-Boards-Standard/Request-a-Quote-for-a-Yearly-Championship-Board

    Page URL:
    http://www.cdi-corp.com/EZ-Change-Sport-Boards/Championship-Boards-Sta<br/>ndard/Request-a-Quote-for-a-Yearly-Championship-Board

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    Answered by yasinco on September 16, 2011 at 06:55 PM

    Same Here

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    Answered by Gary Estler on September 16, 2011 at 07:43 PM

    I am having a similar experience with a form I created today. I'm assuming it is because of the technical problems JotForms was having earlier today. Is there a way to recover this form (it still shows in "My Forms" but when I paste the associated script into my PHP file the form isn't displayed.

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    Answered by brx250 on September 17, 2011 at 12:32 AM

    Hi there,

    First of all, we do apologize for any inconvenience this has caused you.

    We had to change our DNS IP addresses due to DDoS attacks. The old IP address is probably cached on your end. We strongly recommend you clear your cache and use "http://form.jotform.com" as the form's URL when embedding it. But apparently, for CDICORP, it seems that the best fix is to use http://www.jotform.com/form/XXXXXXXX. I've already tested it in Google Chrome, Mozilla, and IE9 and it works. You can try it if you want.

    To yasinco and Gary, you can also use the said URL and let us know if it helps.

    Please inform us for any updates so that we can provide you further assistance. We really appreciate your patience with us.

    Thank you for using JotForm!

    _____________________________________________    

    Albert  JotForm Support  

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    Answered by BigMikeInVenice on September 17, 2011 at 02:11 AM

    My forms are viewing funny and not working!! Happened today, all of a sudden.

    I need this fixed now!!

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    JotForm Founder

    Answered by aytekin on September 17, 2011 at 10:32 AM

    Can you post the URL of the page which are looking funny? Thanks.