What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Iframe Embed widget: Some elements are missing

    Asked by cheekyface on October 11, 2014 at 01:21 AM

    Hi.
    I have an iFrame embed widget on my form and it is conditioned to show upon the user selecting a check box to show it.
    All seems fine in the form itself when editing but the live form does not show the iframe content at all.
    I've tried it in firefox & chrome and both with the same result.  The space for the content reveals but there is nothing displayed.

    This is set up on the last page of the form.

     

    Page URL:
    http://form.jotform.co/form/31254281294856?

    iframe embed iFrame Embed widget content
  • Profile Image

    Answered by Ben on October 11, 2014 at 06:48 AM

    Hi,

    I took a look at your jotform and I believe that everything is shown on it. Can you please let me know if this is true?

    That is what I see on the last page.

    If the screenshot shows everything properly, but you are still experiencing the same issue, please let us know on what element this happens.

    Best Regards,
    Ben

  • Profile Image

    Answered by cheekyface on October 11, 2014 at 11:15 AM

    Yes, by the looks of things it is working fine now, although I have done nothing to fix it.
    Thnaks for your time.

  • Profile Image
    JotForm Support

    Answered by Kiran on October 11, 2014 at 03:02 PM

    We are glad to see that the issue is resolved for you. Please get back to us if you need any further assistance. We will be happy to assist you.

    Thank you for using JotForm.