What security is used for secure.jotformpro.com?

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    Linda BAird 
    Asked on October 11, 2014 at 10:08 AM

    Being asked to provide credit card information to a travel agency for a reservation using secure.jotformpro.com.

    Can't see any info on the for regarding encryption.  I want to make sure this transaction is safe - especially with all the credit card fraud going on now. I trust the travel agency - just want to make sure my payment is safe. 


     From an end use recipient - this just looks like I'm emailing back a pre-printed form which I don't believe would be secure.

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    Answered on October 11, 2014 at 11:31 AM

    Hi Linda,

    The forms and submissions are transmitted securely with a 256 bit high-grade encryption. You can also log into JotForm site securely and download your submission reports over a secure connection using https://www.jotform.com.

    We provide a very high security through out our hosting provider's servers for stored data. We got a very powerful cloud of servers whose storage is encrypted which provides security protection against  malicious attacks like SQL injection and denial of service (DOS) attacks.

    Here's our guide on How to receive SSL Submissions (http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions) and How to Enable Security Certificate Seal on Secure Forms (http://www.jotform.com/help/131-Enabling-Security-Certificate-Seal-on-Secure-Forms)

    If you have further question, please feel free to ask.

    Thank you for considering JotForm.

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    Answered on December 25, 2017 at 02:08 PM

    We are happy to announce this update!  Jotform Secure Online Forms page is now available, please find detailed information about all common security related questions, on the link below: