What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form SSL And Not Showing Problems

    Asked by yasinco on September 16, 2011 at 07:04 PM

    JotForm Is The Best So Thanks In Advance For Fixing This!

     

    My SSL Forms Are Not Secure On Any Browser And Some Dont Show Up On Firefox So Please Fix The HTTPS/SSL Certificate Problem And My Embedded Forms Are Not Showing Why? Will Jotform.net Be Forever Available?

     

    Broken SSL/HTTPS Url's:

    https://www.jotform.com/form/12580644495

    https://www.jotform.com/form/12532602503

    https://www.jotform.com/yasinco/YTPRODUCTSBYYCPS

    https://www.jotform.com/yasinco/12553001494

    https://www.jotform.com/yasinco/12551158509

    Embed Not Showing Url's:

    https://sites.google.com/site/ycproductionsproductsstore/domain-hosting-forwarding

    https://sites.google.com/site/ycproductionsproductsstore/get-youtube-views

    https://sites.google.com/site/ycproductionsproductsstore/youtube-promotional-products

    (Some time They Show And Some Times They Dont)

     

    Also If You Need Help With Any Technical Stuff Let Me Know I Own An International

    Tech Organization That Specailizes In Everything.

     

    Please Help

    Sincerely,

    Y Hershey

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    Answered by yasinco on September 16, 2011 at 08:28 PM

    REPLY!!!!

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    Answered by brx250 on September 16, 2011 at 10:05 PM

    Hi yasinco,

    To answer your question, "jotform.net" is just a temporary fix up until everything is in order. This is just so you can access your service while we try to sort things out.

    Unfortunately, HTTPS/SSL is currently disabled as of the moment. We are working round the clock to resolve all technical issues. For the mean time, please update all links and embedded forms to the prescribed URL (form.jotform.com).

    We do apologize for any inconvenience and thank you for using JotForm.

    _____________________________________________    

    Albert  JotForm Support  


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    Answered by yasinco on September 16, 2011 at 10:07 PM

    Ok Thanks But The Link From Jotform.net Will Still Work Right?

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    Answered by brx250 on September 16, 2011 at 10:30 PM

    Yes, but in the future we will advise you to revert back to the original settings once everything has been taken care of.

    Again, thank you for using JotForm.

    _____________________________________________     

    Albert  JotForm Support  


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    Answered by yasinco on September 16, 2011 at 10:31 PM

    Ok Thanks For All The Help JotForm Is The Best

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    Answered by brx250 on September 16, 2011 at 10:38 PM

    You're always welcome!

    If you have additional questions, you are more than welcome to contact us again.

    _____________________________________________     

    Albert  JotForm Support  

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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 09:08 AM

    Great News about secure forms!

    1. We have fixed the problem on security certificate of secure.jotform.com, that should work properly on Windows Firefox now.

    2. We also have the new security certificate for www.jotform.com. So, that will also keep working.

    You can use either www.jotform.com or secure.jotform.com. Both options will work.

    Thank you for your patience.