Why is the secure form not loading?

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    Asked on September 16, 2011 at 07:47 PM

    I created a form for my site and am using the "secure: iframe to load it on the page where I have my SSL certificate.  Yesterday it was fine, today there is an error.  What is happening to the secure form?  I haven't gone over my monthly limit of secure forms.  I haven't received any yet.



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    Answered on September 16, 2011 at 11:11 PM

    FYI, in my case the HTTPS form is visible on IE8, but not on Firefox or Chrome. Thanks...

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    Answered on September 20, 2011 at 09:09 AM

    Great News about secure forms!

    1. We have fixed the problem on security certificate of secure.jotform.com, that should work properly on Windows Firefox now.

    2. We also have the new security certificate for www.jotform.com. So, that will also keep working.

    You can use either www.jotform.com or secure.jotform.com. Both options will work.

    Thank you for your patience.