Adding encryption to the form and asking password but using Google login

I created an account using google and I have private information id like to encrypt to protect my clients information but its asking for a my password and I have no idea what it could be

Hello Jonathan,

Thanks for reaching out Jotform. Since you have signed up using your Google credentials, you don't have a Jotform password set up yet. To set up one, you need to enter the username of your account and click on the "Forgot Password?" option on the log-in page to reset the password. The email on the account will receive the password reset link.

Guide: How to Reset Jotform Account Password

After setting up your Jotform password, you will need to log in using the regular log-in option and use your password. The "Login with Google" option will no longer work.

After the above steps, you can continue encrypting your forms.

Helpful guide: Encrypted Forms and How to Use Them

Let us know if there’s anything else we can do for you.

Hi Jonathan,

Thanks for using Jotform. We’re excited to announce Encrypted Forms V2.0, which ensures the safety and Security of your data through end-to-end encryption. It’s super easy to Set It Up. Let’s do it:

1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.

2. In the menu on the left side of the page, make sure to view Form Settings.

3. Set Encrypt Form Data to the On position.

4. In the modal that opens, verify that it’s you by either using Google or Facebook or entering your Account Password into the box and clicking on Verify on the bottom-right side of the modal.

5. As the next step, Set Your Access Code by entering a text into the box.

6. Tick the Box on the left side of the Consent.

7. Lastly, click on Enable Encryption on the bottom-right side of the modal and you’re good to go.

   Keep in mind that a minimum of 8 and a maximum of 16 characters can be inputted as the access code. It’s also good to note that the form access code set can only be used to unlock the form in which it is set so you’ll need to create a new access code if you want to enable Form Encryption on your other forms. Accessing the Encrypted Data is also easy to do. Let me walk you through it:

1. In Form Builder, click on Form Builder on the top-left side of the page.

2. In the menu that opens, click on Tables.

3. In the modal that opens, enter your Access Code into the box.

4. Then, click on Access on the bottom-right side of the modal and that’s it.

The data will be decrypted in the table for you to see. It’s worth mentioning that once you enable Form Encryption in your forms the following features will be unavailable:

• Autoresponder Email
• Content/Body of the Notification Email
• Save and Continue
• Change Email Recipient Condition
• Integrations except for Payment Gateways
• Approval Flows
• Jotform Sign
• PDF Downloads, but you can still view the data in the PDF Editor.
• Form Reports such as Excel, Grid Listing, HTML Table, RSS, and Calendar Listing Reports.

As the access code cannot be reset, when the key is forgotten, unfortunately, the form data can’t be recovered. You may want to check out our Security and Form Encryption pages to learn more.

Let us know if you have any other questions.