Submissions are being sent to the wrong email

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    prutowski
    Asked on October 11, 2014 at 04:57 PM

    I want every submission to be sent to either info@theaustinlawnservice.com and/or scheduling@theaustinlawnservice.com but it keeps going to prutowski@me.com

    Am trying to fix this to no avail.  Let me know if you can help me out.  Thanks!

    The Austin Lawn Service

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    BDAVID
    Answered on October 11, 2014 at 06:35 PM

    Upon checking your two notification, I see they have the same recipient email address(prutowski@me.com), that is why notifications are being sent there, please check this guide in order to change the recipient email address: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Also, in both notification there are some missing fields, Notification 1:

    Sender Name :Make sure you assign it  to a field from your form where the user enters her name (usually the"Name" field -or similar)

    Notification 2:

    Sender E-mail : noreply@jotform.com

    Reply-to Email: Make sure you assign it  to a field from your form where the user enters her email address (usually the"Email" field -or similar)

    Let us know if you have more questions, we will be glad to assist you.