Data not showing in the Thank You Page

  • toughjunkie
    Asked on October 2, 2022 at 2:56 AM

    Good day.

    My calculations spot on the thank you page is just a bunch of letters.


    Where have I went wrong?

    Thank you for your time.

    Jotform Thread 4417969 Screenshot
  • John Support Team Lead
    Replied on October 2, 2022 at 4:03 AM

    Hi there,

    If you're referring to this form: , I can see you have encrypted it:

    1664697633 633945212f8e8 Screenshot 10

    That's how encryption works. You can only view the data in the Inbox, PDF Editor, and Table while logged in to the account.

    Also, here are some features that were disabled when form encryption is turned on:

    • PDF downloads (PDF document and Fillable PDF Form). You can still view the data in the PDF Editor, but you can only Print it.
    • Form Reports (Excel, Grid Listing, HTML Table, RSS, Calendar). CSV download is possible but through Jotform Tables only.
    • Form Emails (Notification and Autoresponder).

    You can read more about Encrypted Forms on this page.