What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issues with form URL

    Asked by flanby507 on October 12, 2014 at 05:42 AM

    Answered by Kiran


    I see that you have embedded with http://french.jotform.com/form/33497307948367 in the iframe code. Please change the URL to http://form.jotformeu.com/form/33497307948367 in the iframe code and re-embed to the website.
    The full embed code shall look like as below :
    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="http://form.jotformeu.com/form/33497307948367" frameborder="0" style="width:100%; height:487px; border:none;" scrolling="no"></iframe>
    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script> 
    Hope this information helps. Please let us know if you need further assistance. We will be happy to help.
    Thank you!!

    I checked and my i frame code is embedded as it should be! On my website still shows URL form invalid for this web site! what shall I do?


    Page URL:

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    Answered by Ben on October 12, 2014 at 08:34 AM


    Please reply in the same thread instead of opening a new one. This helps to see what was the original question and what was already offered to you as a solution.

    You can find your old thread here: http://www.jotform.com/answers/441009-why-does-it-shows-URL-on-my-site-instead-of-form#1

    I will copy your response there now.

    Best Regards,

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    Answered by flanby507 on October 12, 2014 at 06:04 PM

    What I'm suppose to do....

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    JotForm Support

    Answered by jonathan on October 12, 2014 at 07:10 PM

    Please click on this link http://www.jotform.com/answers/441009  to open the original discussion thread. You will see my colleague's response there.