What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Get More: How does the 'invite friends' thing work?

    Asked by billj on October 12, 2014 at 06:19 AM

    Do I get 10 free submissions per month for EACH email address I provide?

    Are they SSL submissions, regular submissions, or either?

    Where do I go to see that I've been given credit for my invites?

    Thanks

     

    Submissions ssl submissions credit get more invite friends
  • Profile Image

    Answered by Ben on October 12, 2014 at 09:03 AM

    Hi,

    Yes, you will get 10 free regular submissions per month permanently.

    If you go to your account -> get more you will see how many you currently have right above the option to invite friends.

    You can also see it right after you click the avatar icon in the top right corner.

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • Profile Image

    Answered by billj on October 12, 2014 at 09:11 AM
    Do any of your "get more" tasks increase the number of SSL submissions?
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on October 12, 2014 at 10:03 AM

    No. GetMore only applies to Regular or Non-SSL Submissions limit.

    Thank you!

  • Profile Image

    Answered by billj on October 13, 2014 at 05:11 AM
    OK, so if I were to make my PMS exam order form a non-SSL form, would I
    need to change anything other than removing the SSL certificate from the
    form? In other words, would the link to the form still be the same?
    Thanks

    ...
  • Profile Image

    Answered by Ben on October 13, 2014 at 08:21 AM

    Hi,

    would I need to change anything other than removing the SSL certificate from the
    form

    There is no certificate that is added to the form, instead you have different type of link that is used.

    So if your jotform is embedded or used in any form over secure link (https://secure.) then you are using your SSL submissions.

    If the link is using HTTP protocol then you are using regular submissions - this is the default URL that you would get when embedding the jotform, you would need to specifically request the secure URL.

    In other words, would the link to the form still be the same?

    No, the link is what determines if you are using SSL or regular submissions.

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • Profile Image

    Answered by billj on October 15, 2014 at 05:41 AM
    So if people have the URL for the secure link (and I have no way of
    knowing who they are or stopping their use of it) how do I make the
    secure form inaccessible?
    Thanks
    ...
  • Profile Image

    Answered by Shadae on October 15, 2014 at 09:21 AM

    Hi billj,

    If there are instances of the SSL link accessible to persons, to avoid having submissions done to that link. I would advised that you clone the current form and disable the original. 

    As such persons will not be able to access the original form whether using SSL links or normal links. You can then provide persons with the none SSL link for the cloned version of the form.

    I hope this helps, please inform us if you need further assistance.

  • Profile Image

    Answered by billj on October 15, 2014 at 11:51 AM
    I guess I'm missing something. When I enter
    http://www.examorder.paramedicalexaminersoftware.com/
    it still brings up the form with the SSL certificate on it.
    I tried cloning the form but the clone also shows the certificate.
    I'd like to keep the above URL and have it pull up the same form but do
    it in such a way that submissions don't count as SSL submissions.
    ...
  • Profile Image

    Answered by Shadae on October 15, 2014 at 12:03 PM

    Hi billj,

    After reviewing the site, I am seeing that your form is still embedded using the secure embed code. You would have to remove the current embedded form from the webpage and embed with the non-secure embed form.

    Go to your form builder and select "Embed"

    You would not select "Secure Form"

    You should then copy your embed code and replace the current code on your webpage with the new code.

    I hope this helps. Please inform us if you need further assistance.

  • Profile Image

    Answered by billj on October 17, 2014 at 07:41 AM
    I apologize for not understanding what you're telling me. I'm not very
    good at this kind of stuff.
    Users _/*aren't*/_ going to a website to get the link. _/*I'm giving
    people the link*/_ as:
    http://www.examorder.paramedicalexaminersoftware.com/
    Since it's an http instead of an https shouldn't it be going to a
    non-SSL form?
    Thanks
    ...
  • Profile Image

    Answered by Ben on October 17, 2014 at 09:07 AM

    Hi,

    Yes, that is a non protected page on your website, but you are still including a secure link to your jotform on this page.

    <frame src="https://secure.jotformpro.com/billj/examorder">

    You should change the way you embed the jotform into the page to be:

    <frame src="http://form.jotformpro.com/billj/examorder">

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • Profile Image

    Answered by billj on October 17, 2014 at 10:31 AM
    Will that allow me to keep the link under the same name
    "examorder.paramedicalexaminersoftware.com" ?
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on October 17, 2014 at 10:41 AM

    Yes! Nothing will change to your page. Only the form, converted to non-SSL.

    Thank you!

  • Profile Image

    Answered by billj on October 17, 2014 at 01:41 PM
    I did as directed and it does display the form without the SSL
    certificate, _/*BUT*/_ it now shows
    http://form.jotformpro.com/billj/examorder
    in the url window after clicking on the link, when it used to display
    http://examorder.paramedicalexaminersoftware.com
    Also, I was told to look for src="*https://secure.*jotformpro.com/billj/examorder">
    and change it to
    But all I could find in the source code was target="_blank" href="http://form.jotformpro.com/form/30193413410945" rel="nofollow" rel="nofollow"
    >link
    and when I changed it to target="_blank" href="http://form.jotformpro.com/billj/examorder" rel="nofollow" rel="nofollow" >link
    I experienced the problem described above

    ...
  • Profile Image

    Answered by Ben on October 17, 2014 at 02:20 PM

    Hi,

    There are too many different directions that this thread has taken so I have moved your last response to a new thread where we will help you to sort it all out.

    This will keep off the confusion and will allow us to clear each new issue as it comes separately from the others.

    You can see this new thread here: http://www.jotform.com/answers/445185

    Please leave your future responses in regards to this issue there so that we have all suggestions and responses in one place. Thank you.

    Best Regards,
    Ben

  • Profile Image

    Answered by billj on October 17, 2014 at 06:51 PM
    I completely agree but having ALL of them in one place would be much
    more useful than just the last two.
    By all I mean starting with the one from 10/13 that reads:
    "OK, so if I were to make my PMS exam order form a non-SSL form, would I
    need to change anything other than removing the SSL certificate from the
    form? In other words, would the link to the form still be the same?
    Thanks"
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on October 17, 2014 at 08:28 PM

    Hi,

    I created the appropriate thread for your PMS / SSL question here

    http://www.jotform.com/answers/445350

    We will provide the response to you on that thread.

    I will mark this thread closed now.

    Thanks.